Frequently asked questions

General

Is it free?

Yes, the use of the website as well as the mobile app are free. You can organize a contest with up to 20 people without having to pay a dime.

You can extend this limit in increments of 20 additional users by paying a charge.

The Enterprise version is an enhanced and streamlined version of the standard version, dedicated to organizations.

What do I win if I win a contest?

If you win a contest on PronoContest, you will win fame and respect from your competitors.

Is it possible to bet money on the website?

No, you can't bet money on PronoContest because of legal restrictions applied in France about betting games.

Is there a mobile app?

The PronoContest mobile app is available on the PlayStore: https://play.google.com/store/apps/details?id=com.pronocontest.pc&hl=en

There is no application for iPhone yet. There is no plan to develop one at the moment.

What are the competitions I can forecast on?

On PronoContest, you can forecast on many of the ongoing major football and rugby competitions : national championships, but also continental and world cups : Ligue 1, Champions Leage, World Cup, Euro, etc.

You can find the list of available competitions on the homepage as well as the contests list.

How are competition games updated?

Games' result is updated automatically when a game is starting, a goal is score or when the game is over.
Each of these events triggers the computing of points for all predictions associated with the game as well as the computing of the ranking.

Contests

How many people can join a contest?

When you create a private contest, the number of participants to the contest is limited to 20. Public contests include an unlimited number of participants.

If your contest involves more than 20 participants, you can increase this limit by 20 additional users.

How to join a contest ?

To join a contest, first you need to have confirmed your e-mail address. You can then access to the public open contests, as well as joining a private contest, by providing the private key somebody would have given to you. Alternatively, you can create your own contest as well. All these actions can be done from your profile page.

Who can access private contests?

Only contest members can access a private contest. No other user or website visitor can view or interact with it.

Can I participate to several contests ?

Yes, you can participate to as many contests as you want to, whether they are public or private. Moreover, it is possible to participate to differents contests about the same competition as well.

Public and private contests: what is the difference?

Public contests are shown on the contests list page. Access is open to anyone, provided the contest is open.

However, you need a key to join a private contest. The key can be given to you by a contest admin.

Tip : only website admins can create public contests. Private contests can be created by any confirmed user.

Can my participation to a private contest be refused?

When you join a private contest, your participation can be rejected by a contest admin. In this case, you do not participate to the contest anymore.

What is a contest admin and what is his role?

A contest admin has to invite other teams members to join him.He defines the contest's point scale.

There can be several admins in a contest. Moreover, only a contest admin can name another contest member as an admin. In this case, the designated contest.

Tip : when you create a contest, you are its administrator.

How to invite other participants to join a prediction contest I created?

To invite other players to join your private predictions contest, a few choices are available to you, via the "Actions" button present on the contest page:

  • Share the invitation link onto Facebook.
  • Send an invitation email through your messaging app.

Alternatively, you can copy the registration link to non-registered users from the "Rules" tab to share it as you wish, or even simply share the contest key, which they will need to fill in from their profile page. once registered.

Tip: you must be a contest admin to be allowed to launch invitations.

How to manage the participants of a contest?

To manage the participants of a prediction contest, from the contest page, go to the section "Settings> Participants" and in the "Attendees" section that appears, click on the "Manage" button to reach the management page. participants. From this page you can:

  • Delete a player's participation in the contest.
  • Add bonus or penalty points individually to contest participants.
  • Designate other participants as Contest Admins.

How to create my own contest?

Provided that you have confirmed your account, you can create your contest very simply, from the "Create" tab. Just select a competition to forecast on, give your contest a name, and click on the "Create" button.

How to participate to a public contest?

To participate to a contest, you just need to click the "Participate" button, which is located in front of the list of competitions, or you can go to the contest page and click on this very same button.

Tip : once a competition is over, you cannot participate to the contest.

How to access the list of contests to which I participate?

When you click on the "Menu" button, your contests' list is shown under the "Contests" section.

Alternatively, your contests' list is displayed on your user profile page.

How to leave a contest?

You can choose to leave a contest at any time, by going to the contest's page, "Rules" button at the bottom of the page, and after having confirmed your choice. Your participation to the contest, as well as all your associated predictions are then deleted.

How to delete a contest I created?

To delete a contest you have created, go to the contest page, "Settings > Rules" tab. A section "Delete the contest" appears at the bottom of the page, if at least one of these 2 conditions is fulfilled:

  • There was no prognosis of evaluated on the contest.
  • You are the only participant in the contest.

Then click on the "Delete" button and confirm your choice to permanently erase the contest.

How to exclude certain games?

To exclude certain games from the contest, go to the Contest edit page, "Matches" tab, and select the matches you do not want to see. The selected matches will no longer appear on the contest.

Tip: It is possible to redisplay excluded games during the competition, for example, to redisplay final matches once the groups stage is over.

On some games, the name of the teams does not appear, is this normal?

Yes that's normal, especially for games in the tournament phase. The names of the teams of the games concerned will be updated automatically by the application as the competition progresses.

How are the best attack and the best defense of the competition defined?

The best attack of a competition is the team that scores the most goals for the duration of the competition, regardless of the number of games played. In the same way, the best defense is the team that has conceded the least amount of goals, no matter how many games they have played.

In the event of a tie, the tied teams are entitled to the points at stake.

Predictions

How to make my predictions ?

You first need to participate to the contest.
Then go to the "Predictions" tab and for each game, define both teams' score, either with the "+" and "-" buttons, or by writing it directly in the input box.

On the competitions for which predictions on teams are enabled, you can access them by going to the "Predictions" tab, "Teams" sub-tab. Hover over each line, to bring up the edit button and click on it, then select the team of your choice.

Can I modify a prediction I have already done on a game?

Yes, you can modify your predictions that you have already made on a game, provided that the game hasn't started yet.

Until when can I predict on the games?

By default, you can make predictions until the start time of a game. However, once it has been reached, you can't make any more predictions on the game.

On contests for which the " Bets on games closed" parameter is set to "At the beginning of the competition", once the first match of the competition has started, you can not predict any match.

Until when can I predict on the teams?

By default, you can predict on the teams at any time until the start time of the first match of the competition. Once the competition has started, it is no longer possible to forecast teams.

However, a contest administrator may decide to delay this deadline. In any case, the closing date of the teams' forecasts is displayed in the "Rules" tab, on the "Bets on the teams" line.

How can I see other players' predictions ?

You can see the predictions of each player individually from the selection list that appears under the "Predictions" tab on the contest page.

By default, you can access other players' predictions for a game and on a contest to which you participate once the game is started. Predictions on teams will be visible once the competition has started.

On contests for which the "Other players' predictions visible" parameter is set to "At any time", the predictions of other players are visible at any time.

Do the predictions on the teams depend on the predictions I make on the games? Are they done automatically?

No, the predictions on the teams are completely independent of the predictions you make on the matches. You have to do it yourself.

When are the predictions on teams evaluated?

The moment when predictions on teams are evaluated depend on their nature:

  • For predictions on the 1st and 2nd in a pool, the predictions are evaluated during the last match of the pool concerned.
  • For predictions of the best attack, the best defense and the winner of the competition, the predictions are evaluated during the last match of the competition.

Should I have predicted just on a given match to be able to predict then on a match that depends on it?

No, it is not necessary to have just predicted at one match to be able to predict another match. Each match is independent from the others.

Is it possible to predict the extra time or penalty shoot-out only, or the winner of a match in case of penalty shoot-out or extra time?

No, these possibilities are not proposed.

Points

What are the different points attribution modes?

There are 3 distinct attribution modes:

  1. In Points scale mode, points are given according to the points scale which is displayed on the contest page.
  2. In Fixed odds mode, points are set ahead of each match.
  3. In Percentage of predictions against you, points are given according to the percentage of predictions which result is different from yours, among all site's predictions. For example, if you have made a good prediction giving the home team winner, and 36% of predictions have given the same result as your prediction's, you win 100 - 36 = 64 points.

About these last 2 modes:

  • No points are given or taken for bad predictions.
  • Exact scores can multiply points given by a factor from a 1 to 5 range, according to the contest's settings.

How are the points scales working?

A default points scale is automatically defined when a contest is created, but a group admin can modify it at any time. The points scale defines the number of points given to participants for a prediction when a game is over, depending on the step of the competition in which the match occurs (pools, championship, quarter finals, etc.), and in the following cases : good prediction, bad prediciton, exact result.

  • A good prediction is given when the game result has been found ('1', '2' ou 'N').
  • On the contrary, a bad prediction while the game result hasn't been found.
  • An exact score bonus is given when the exact number of goals for each team has been found . Points from an exact score are cumulated with points from a good prediction.

Game results are defined automatically for your predictions, depending on the number of goals/points you'd have given to each team for the game.

Moreover, on rugby games, the Tolerance parameter allows to define a given amount of points between the prediction and the real score for each team, for the prediction's exact score to be validated.

Can I modify the points scale on an ongoing contest?

A contest admin can modify the points scale, or any setting related to points allocation, as long as the competition is not over and there is no game ongoing. Points asociated with each prediciton, as well as participants' ranking, are recomputed according to your new settings.

Tip: That operation might take a while on a crowded contest, use it wisely.

How are points counted in case of draw extra-time or penalties?

  • On championships and contests on which the end of game is set to "Regulatory time", the score is taken into account at the end of the 90th minute. In case of extra-time, the match result is a draw.
  • On cups and tournaments, if the "End of game" setting is set to "Extra time", the score is taken into account at the end of the 120th minute. In case of penalties, the match result is a draw.

How is computed a contest's ranking?

Contests' participants are ranked by the following criteria. If two participants are equal on a given criterion, we look at the next criterion to define a winner:

  1. The sum of cumulated points along the contest.
  2. The number of good predictions over the contest.
  3. The number of exact results made over the contest.
  4. The participation date, sorted from the oldest to the newest.

The contest ranking is automatically re-computed after each game start, goal on an ongoing game, and game over.

How is the group ranking calculated?

The ranking criteria for groups are the same as for the individual ranking and apply in the same order of priority.

The number of points in a group is the result of accumulated points earned at each match, for which the following formula is applied:
Number of points on a game = (percentage of good prognosis among the members of the group + percentage of exact scores among the members of the group * 2) / number of predictions of the members of the group.

Note: Team prognoses are not counted in the group ranking.

Note: this feature is available only in enterprise version.

Players

How to find my password and how to update it?

Your password is generated automatically when you register, and is sent to you by e-mail at this moment. Keep it somewhere safe, because after that, we will not be able to send it you back.

However, you can reset your password at any time, by going to your user profile page, "password" tab.

I have forgotten my password. How to get it back?

If you have forgotten your password and you can't log in, you can ask for a new one at any time, from the password reset page. an e-mail containing a link will be sent to you. All you need to do is to follow this link to generate a new password.

How to modify my profile picture?

To edit your profile picture, go to the edit page of your profile, and upload the image of your choice in the box provided.

Tip: the modification of the profile picture is not possible with the Android application, you must connect via the website to be able to change your profile picture.

Why do I have to confirm my e-mail address ?

To lmimit spam, and being able to communicate with you, you need to provide a valid e-mail address while registerng. Then we send you a confirmation e-mail. All you need to do is to follow the link included in this e-mail, to confirm your e-mail address.

Tip : if you register by following the link sent to you by e-mail by one of your friends, this step is validated automatically.

I haven't received any confirmation e-mail. How can I confirm my e-mail address?

I haven't reeived any confirmation e-mail just after having registered on the website, wait for a few minutes, and check your spam "spam" folder. If after that, you still haven't received anything, you can re-trigger the confirmation e-mail sending by clicking on the "Confirm" button, from your user profile page. A new e-mail will be sent to you. All you need to do after that is to follow the link sent in this e-mail.

How to delete my account?

you can cancel your account at any time, from your user profile edit page, "Account" tab.

Tip : this action will delete your data, including the contests you are member of and your predictions.

How do notifications work?

Whenever there is an event occurring on PronoContest, a notification is created for you, to inform you about it. When you have new notifications, their count is displayed just next to the "Alerts" button, in the main navigation bar. When hovering the button, your notifications are displayed. Click on one of them, for it to be marked as "read" and doesn't show up again.

You will receive a notification in the following cases :

  • One of your predictions has been updated.
  • Your prediction is missing from an upcoming game.
  • Your ranking has been updated (you have lost or won positions).
  • A contest to which you participate is over.
  • There are new messages on a contest to which you participate.
  • A new competition is available.
  • A new blog article has been published.

What is the notification e-mail?

The notification e-mail is sent to you automatically at the frequency yo have selected in your profile, among these choices : daily or weekly.

The notification e-mail contains the following items:

  • The incoming matches upon which you haven't made a predictions yet.
  • The list of your other unread alerts.

Tip: if this feature is not activated, no notification e-mail will be sent.

How to e-mail opt-out completely from PronoContest?

You can choose to not receive anymore e-mails from us at any time. From your profil edit page, "Profile", by checking the box "Do not receive any e-mail from PronoContest".

What is my level and how is it computed?

Your level depends on the number of predictions you have made and that have been counted, and the percentage of good predictions among them.

  • At 0 predictions, your level is Relegated.
  • At less than 20% of good predictions, your level is Amateur.
  • At less than 40% of good predictions and at least 2 predictions counted, your level is Substitute.
  • At less than 60% of good predictions and at least 5 predictions counted, your level is Holder.
  • At less than 80% of good predictions and at least 10 predictions counted, your level is International.
  • At 80% of good predictions or more and at least 10 predictions counted, your level is Legend.